Trainer

Trainer sought to support onboarding and development of Intake Specialists in Chandler, Arizona, developing and delivering training programs to ensure staff are prepared for a high-volume, customer-facing environment.

Requirements

• Partner with client stakeholders to develop and deliver onboarding and training programs for Intake Specialists
• Facilitate new hire training sessions, including system navigation, processes, and customer service expectations
• Ensure training content is clear, consistent, and aligned with operational requirements
• Support staff during onboarding by reinforcing best practices and performance expectations
• Provide ongoing coaching and support to Intake Specialists as needed
• Update training materials to reflect process changes and system updates
• Monitor training effectiveness and recommend improvements to enhance staff readiness and performance
• Promote a positive and engaging learning environment

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship