Jovem Aprendiz | Customer Care

We are Doctoralia, a Docplanner group company, and are present in 13 countries, responsible for serving over 55 million patients and processing over 17 million appointment bookings per month! We value and celebrate diversity in all its forms. We are looking for a Youth Apprentice to work in the Customer Care area, supporting operational activities related to the validation of health professional profiles, updating data in systems, and organizing team indicators.

Requirements

• Be between 14 and 24 years old
• Be enrolled in or have completed high school
• Basic knowledge of Excel or Google Sheets is a plus

Benefits

• Work schedule is from Monday to Friday
• Bank of hours as leave, later
• Home Office allowance
• Meal ticket/reimbursement on Ifood card
• Medical, dental, and life insurance in group
• Creche allowance
• StarBem, for mental health and well-being
• iFeel app, for emotional support
• Wellhub for you and up to three dependents!
• Pet plan, extending care to your furry friend as well
• Birthday and company anniversary day off, to celebrate as you like
• Partner Club, with agreements and discounts with educational institutions, such as colleges and languages
• Different licenses: in case of the death of loved ones, we offer 10 days; if your Pet passes away, you have 2 days. Got married? 7 days of rest! The baby arrived? We offer 30 days for dad and 6 months for mom
• Referral Program offers up to R$600 for referrals that stay with us for more than 6 months