Associate Technician
DOCUmationSan Antonio, Texas, United States
Posted October 21, 2025
Full Time
About the Company
DOCUmation is a Texas‑based provider of managed technology solutions that help businesses operate securely, efficiently, and with less stress. The company specializes in IT infrastructure, cloud services, cybersecurity, device management, and intelligent automation, while also offering a full suite of printing and imaging solutions—including network printers, copiers, thermal scanners, and data storage. With over 35 years of experience and teams in San Antonio, Houston, Dallas‑Fort Worth, and Midland‑Odessa, DOCUmation serves organizations of all sizes across Texas, emphasizing a people‑first, hands‑on approach that prioritizes relationships over transactions. Their commitment to accountability, real expertise, and partnership distinguishes them as a trusted technology ally rather than a typical vendor.
Job Description
Provide copier/printer/label-printer maintenance and repair, analyze customer needs, and manage assets and resources to achieve financial results.
Requirements
- Maximize equipment up-time through timely response and effective repair
- Manage utilization of assets and resources to achieve targeted financial results
- Analyze customer needs and recognize business opportunities
- Communicate and interact with customers, field service, sales, management, and administration
- Provide accurate feedback and reporting