Customer Success Manager
Domino Data LabNew Jersey, United States
Posted October 30, 2025
Full Time
About the Company
Domino Data Lab is an Enterprise MLOps platform that accelerates the development and deployment of data science projects, enhancing collaboration and governance. The company serves Fortune 100 enterprises by enabling thousands of data scientists to drive innovation in various sectors such as healthcare, agriculture, finance, automotive, and customer service. Backed by leading venture capital firms, Domino's technology is pivotal in scaling data science into a competitive advantage.
Job Description
Domino is seeking a Customer Success Manager to manage and grow client relationships, ensuring customer satisfaction, retention, and revenue. This role involves understanding the customer's needs, driving adoption of their data science platform, and identifying upsell opportunities. The CSM will act as the primary point of contact for clients, providing guidance and expertise in Domino’s AI solutions.
Requirements
- 3+ years in a client-facing, pre or post-sales role
- Customer Success Manager, Account Manager, Project Manager experience (preferred)
- Experience in SaaS/AI environment preferred
- Multi-tasking with a portfolio of ~10 accounts
- Technical aptitude for Domino’s portfolio
