Merchant Experience Partner
DoorDash AustraliaMelbourne, Victoria, Australia
Posted October 28, 2025
Full Time
About the Company
DoorDash is a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
Job Description
We are looking for a Merchant Experience Partner to partner with our highest-value merchants to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience. As a Merchant Experience Partner, you will play a crucial role within the Merchant Experience team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overall Merchant success on the DoorDash platform.
Requirements
- 2+ years of experience in Customer success, account management, customer support
- Proficiency in Microsoft suite / G-Suite
- Experience providing advisory and partnership-level support through both proactive and reactive interactions with customers
- Experience advocating for customer experience within a team or initiative
Benefits
- Comprehensive benefits and perks
