Supervisor – Strategic Merchant Experience
DoorDash MexicoMexico City, State of Mexico, Mexico
Posted January 23, 2026
Full Time
About the Company
DoorDash is a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
Job Description
We are seeking a Supervisor – Strategic Merchant Experience to foster team excellence and motivation, drive change management initiatives, and improve daily operations. The ideal candidate has a minimum of 3 years of people management experience and over 5 years of experience in operations, customer service, or other relevant fields.
Requirements
- Conduct weekly 1:1 sessions with direct reports and monthly skip-level meetings to foster strong team relationships and individual growth.
- Drive change management initiatives to ensure smooth transitions downstream and within your team.
- Manage and align team performance with OKRs and departmental goals, driving a results-oriented approach.
- Lead efforts to improve and scale daily operations, making operations more efficient and effective.
- Oversee and run pilot projects within your team to test and implement new strategies.
- Collaborate closely with cross-functional teams, enhancing partnerships and achieving collective goals.
- Play an instrumental role in shaping and executing team strategies that align with organizational objectives.
- Provide input and contribute to the development of team strategies to drive success.
- Participate in and support organization-wide initiatives aimed at achieving overarching goals.
- Collaborate on cross-functional (XFN) projects and initiatives to promote synergy across the organization.
Benefits
- Comprehensive benefits and perks
