As a Merchant Success Manager (MSM), you will play a critical role in supporting and growing DoorDash’s SMB restaurant partners. You will manage a high volume book of ~500 merchants, building long-term relationships and helping restaurant owners improvise their performance on the platform.
Requirements
- 1+ years of experience in client-facing sales roles
- 1+ years of experience in Outbound Sales being held to DTT minimums
- 1+ years of experience in business operations or related setting
- Experience in prior Outbound sales, account management, portfolio management, or related roles
- Experience using Salesforce or similar CRM tools
- Versed in using Google Sheets or Microsoft Excel
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave in compliance with applicable laws
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program