Manager, Merchant Strategy & Operations
DoorDash USANew York, New York, United States • San Francisco, California, United States • Chicago, Illinois, United States • Austin, Texas, United States • Denver, Colorado, United States • Los Angeles, California, United States • Miami, Florida, United States • Seattle, Washington, United States
Posted November 5, 2025
136000 - 200000 USD year
About the Company
DoorDash is a technology and logistics company that empowers local economies by delivering food and other goods.
Job Description
The Merchant Strategy & Operations team at DoorDash is looking for a Manager to lead the support experience for merchants, driving merchant satisfaction, retention, and loyalty. The role involves strategizing, experimenting, analyzing, and implementing new initiatives to help merchants succeed on the platform.
Requirements
- Bachelor's degree
- 6+ years of experience in consulting, strategy, operations, banking, technology, or related experience
- High-growth or early-stage startup experience and experience leading a team are a plus
- SQL experience is a strong plus
- Experience in launching finance, tax, and/or reporting products for customers
- Experience managing teams and driving large-scale, cross-functional initiatives
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program