We're looking for a Senior Technical Program Manager to improve how our development teams plan, test, launch, and support software in production. The role will mature and scale existing operating frameworks to make engineering execution more reliable and scalable, while also owning the incident response model for critical people systems.
Requirements
- 8+ years of experience in technical program management, engineering program management, or a similar role in a software or systems environment
- Strong understanding of the software development lifecycle, including design review, code review, testing, release management, and production support
- Experience driving complex cross-functional technical programs across engineering, product, operations, analytics, and business teams
- Proven ability to build operating models, standards, and processes that improve engineering execution without adding unnecessary overhead
- Strong experience with dependency management, risk management, launch readiness, and delivery planning for multi-team initiatives
- Experience with incident management, on-call models, escalation frameworks, and post-incident review
- Experience helping teams adopt AI-enabled workflows with clear guardrails around usage, quality, security, and operational consistency
- Strong written communication skills, including technical documentation, runbooks, operating procedures, and executive-ready updates
- Comfort working with Jira, Slack, and similar workflow systems to improve delivery visibility, governance, and coordination
- Ability to influence across teams, clarify ownership, and drive alignment without direct authority
- Strong technical fluency, including the ability to understand software architecture, integration patterns, and code-level implications well enough to work credibly with engineers
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
