Client Success Intern

Dorsia is seeking a highly organized, service-minded Client Success Intern to support our Client Success Managers during Summer 2026. This role will play an important part in delivering a premium, proactive client experience—from onboarding through ongoing engagement and retention.

Requirements

• Currently pursuing a degree in Business, Hospitality Management, Communications, Operations, Psychology, Marketing, or a related field (rising junior/senior or masters preferred)
• Strong interest in Client Success, Account Management, Client Services, Operations, or relationship-driven business models
• Highly organized and detail-oriented, with a strong ability to manage follow-ups and keep workstreams moving
• Clear, polished written communication skills and strong professional judgment
• Comfort working across multiple stakeholders in a fast-paced environment
• Strong Google Workspace skills (Docs, Sheets, Slides) with confidence maintaining trackers and summarizing insights
• Service-oriented mindset with premium hospitality standards: proactive, calm under pressure, and solutions-driven
• Self-starter energy with a high bar for execution quality and reliability
• Experience in client-facing roles (hospitality, events, concierge, retail, community, support, or client service)
• Familiarity with CRM or Customer Success tools (Salesforce, HubSpot, Zendesk, Intercom, Notion, Airtable, etc.)
• Strong documentation instincts and comfort creating repeatable templates and workflows
• Analytical mindset with interest in client engagement signals and retention metrics
• Passion for hospitality, dining culture, and premium consumer experiences

Benefits

• Competitive salary
• Generous Paid Time Off
• 401k Matching
• Tuition Reimbursement
• Relocation Assistance
• Generous Parental Leave
• High Performance Culture
• Lifestyle Hours
• High Performance Culture
• Opportunities for growth and development
• Collaborative and dynamic work environment
• Excellent benefits package