System Support Specialist
Dow JonesMaryland, United States
Posted March 18, 2026
70000 - 85000 USD
Full Time
About the Company
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Investor’s Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics.
Job Description
The System Support Specialist will provide technical support for industrial machinery and PC systems, troubleshoot and repair equipment, and work with a team in the Print Operations Business at Dow Jones. The role requires 3-5 years of electro-mechanical experience, prioritization and time management skills, and effective communication. The team is based in White Oak, Maryland, and the role reports to the Technology Service Manager.
Requirements
- Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
- Provide PC support including Windows operating system and basic networking.
- Willingness and ability to work nights, weekends, and holidays.
Benefits
- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Medical, Dental and Vision Insurance Plans
- Education Benefits
- Paid Maternity and Paternity Leave
- Family Care Benefits
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
