Technical Support Specialist

Astor & Sanders Corporation is seeking a Technical Support Specialist to provide hardware and software support for Windows desktops and laptops, with additional responsibilities including tracking, logging, and reporting service requests.

Requirements

• 5+ years of Windows Support experience
• 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
• Excellent problem-solving skills
• Strong knowledge of Windows operating systems
• Working knowledge of Microsoft Office Suite
• Excellent documentation, collaborative and communication skills, both written and verbal

Benefits

• Generous Paid Time Off (PTO) and all Federal Holidays off
• Comprehensive Health Coverage
• Retirement Savings Plan
• Pre-Tax Benefit Programs
• Wellness and Work-Life Support
• Professional Development
• Performance and Referral Bonuses
• Life and Disability Insurance