Tier 2 Support Specialist

Astor & Sanders Corporation is seeking a Tier 2 Support Specialist to provide hardware and software support for Windows desktops and laptops. The position is based in the Reston, VA area.

Requirements

• Provide hardware and software support for Windows desktops and laptops
• Configure, test and install printers, scanners, network copier/printers
• Use computer images to install and configure laptops and PCs
• Ensure latest approved BIOS and patches are applied to PCs and laptops
• Support users with file shares and permissions issues
• Track, log and report each service request
• Additional duties as assigned

Benefits

• Generous Paid Time Off (PTO) and all Federal Holidays off
• Comprehensive Health Coverage
• Retirement Savings Plan
• Pre-Tax Benefit Programs
• Wellness and Work-Life Support
• Professional Development
• Performance and Referral Bonuses
• Life and Disability Insurance