Cage Shift Manager

The Cage Shift Manager is responsible for overseeing cage operations, including hiring, training, and scheduling employees. They must also ensure compliance with gaming laws and internal controls.

Requirements

• Read, understand the Downstream Casino, Resort Internal Control System, and Check Cashing policy
• Hire, train, recognize, coach, terminate, and handle other personnel related matters
• Record and manage transaction activity
• Maintain employee records
• Create and manage employee schedules
• Monitor employee schedules for call outs or unexpected business demands
• Resolve guest disputes and maintain a professional departmental, company and community reputation
• Communicate effectively with management and employees
• Maintain a consistent and regular attendance record
• Promote positive guest relations and exceptional customer service