IT Support Specialist

We are looking for an IT Support Specialist to ensure the uninterrupted and secure operation of our terminal operations by effectively managing our IT infrastructure.

Requirements

• University degree in a relevant field
• At least 2 years of experience in IT (helpdesk experience is an advantage)
• Experience with LAN, WAN, VLAN, and wireless security
• Knowledge and hands-on experience with Microsoft operating systems, Active Directory, Exchange Server, and firewall/network security applications
• Knowledge and experience with IP telephony, cabling, and IT infrastructure
• Familiarity with ITIL processes
• Good command of English
• Willingness to work in shifts
• Strong communication skills, analytical thinking, problem-solving abilities, results-oriented and systematic working approach, ability to work collaboratively within a team, and a proactive, learning-oriented mindset