Technical Support Specialist
DP WorldOstrava, Moravia-Silesia, Czechia
Posted January 22, 2026
Full Time
About the Company
DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
Job Description
DP World is looking for a Technical Support Specialist to join their team in Mošnov, Czech Republic. The role ensures reliable IT operations across the site while supporting global DP World plants through high-quality first and second level technical support.
Requirements
- Provide first and second level support for laptops, desktops, mobile devices, printers, and barcode scanners.
- Deliver diagnostic support for desktops, WAN, LAN, and servers in collaboration with System and Network Engineering teams.
- Maintain accurate site-specific documentation for networks, servers, and end-user devices.
- Create and update work instructions, ensuring proper formatting and storage.
- Participate in the global on-call rotation and respond to alerts within required timeframes.
- Monitor and act on service desk notifications, escalating issues when necessary.
- Support onsite activities such as new site launches, server upgrades, and network refresh projects.
Benefits
- Market competitive compensation package
