Guest Service Rep
Dreamscape HosptalityMobile, Alabama, United States
Posted March 18, 2025
Full Time
About the Company
Dreamscape Hosptality provides comprehensive hospitality services, including housekeeping, breakfast hosting, and seasonal snow removal, to ensure safe, comfortable, and welcoming environments for guests and residents.
Job Description
The Guest Service Agent is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, addressing guest inquiries, and providing assistance with luggage and other tasks. The role focuses on upholding quality and hospitality standards.
Requirements
- High school diploma or equivalent required
- Some college or hospitality training preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Basic computer skills
- Ability to work flexible hours (evenings, weekends, holidays)
