Guest Service Rep
Dreamscape HosptalityThe Woodlands, Texas, United States
Posted September 25, 2025
Full Time
About the Company
Dreamscape Hosptality provides comprehensive hospitality services, including housekeeping, breakfast hosting, and seasonal snow removal, to ensure safe, comfortable, and welcoming environments for guests and residents.
Job Description
The Front Desk Agent role offers a chance to be a friendly and organized guest experience. Guests will be greeted upon arrival, reservations managed, information provided, and operations maintained. The role requires high communication and multitasking skills, alongside a commitment to upholding hotel policies.
Requirements
- Greet and welcome guests
- Check guests in and out efficiently
- Handle guest inquiries and complaints
- Manage reservations, cancellations, and modifications
- Maintain accurate records
- Coordinate with housekeeping and maintenance
- Uphold hotel policies
- Maintain communication with team