The Night Auditor is responsible for balancing revenue and expense transactions, handling front desk duties, and ensuring a smooth hotel operation during nighttime hours.
Requirements
- Perform nightly audit of hotel transactions
- Check guests in and out, ensure proper room assignments
- Handle all guest inquiries, provide information about the hotel and its services
- Prepare and distribute daily reports to the management team
- Monitor the security of the hotel during the night, respond to emergencies or disturbances
- Process all financial transactions, including cash handling and credit card processing
- Maintain the cleanliness and organization of the front desk area
- Provide wake-up calls and perform other guest services as needed
- Perform basic troubleshooting of hotel equipment and systems