The Night Auditor is responsible for balancing the revenue and expense transactions, handling the front desk duties during the overnight shift, and ensuring a smooth operation of the hotel during nighttime hours.
Requirements
- Perform nightly audit of hotel transactions, ensuring that all financials are accurately balanced.
- Check guests in and out, ensuring proper room assignments and handling guest requests efficiently.
- Provide exceptional customer service to hotel guests.
- Prepare and distribute daily reports to the management team.
- Monitor the security of the hotel during the night, responding to any emergencies or disturbances.
- Process all financial transactions, including cash handling, credit card processing, and ensuring proper posting to guest accounts.
- Maintain the cleanliness and organization of the front desk area.
- Perform basic troubleshooting of hotel equipment and systems, escalating issues to the appropriate department as necessary.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Matching
- Paid Time Off
- Holiday Pay