Franchise Ops Coach

The Franchise Operations Coach provides world-class support to Franchisees and Center Managers, providing effective guidance and coaching to meet or exceed Sales, Car Count, and Customer Experience metrics. The role is responsible for improving franchisee performance and profitability, protecting Take 5's brand image, service, and quality standards, and providing oversight to ensure franchisee compliance to brand obligations.

Requirements

• Achieves position goals, timelines, and KPI metrics through coaching all franchisees in a geographic territory
• Conduct market meetings and peer-to-peer focus groups to deliver training on company initiatives that impact performance and increase engagement
• Utilize observations and data-driven insights to provide directional coaching to improve revenue, people development, and customer experiences
• Implements marketing and sales direction to increase regional revenue growth
• Effectively demonstrates, coaches, observes, evaluates, analyzes, and trains all aspects of the Take 5 Operating system through coaching methodology

Benefits

• Paid time off
• Holiday pay