CRM & Lifecycle Manager
DROOLLondon, England, United Kingdom
Posted February 23, 2026
Full Time
About the Company
DROOL is an e-commerce platform selling contemporary art prints and framed artworks from emerging artists.
Job Description
We're hiring a CRM & Lifecycle Manager to own email and SMS execution day to day, working closely with paid media, creative and merchandising teams to support trading moments and drive repeat revenue through CRM.
Requirements
- 2 - 5 years experience in CRM or lifecycle marketing within e-commerce
- Hands-on experience building and sending campaigns in CRM platforms (Klayvio, Ometria)
- Comfortable working to a campaign calendar and deadlines
- Strong attention to detail and ability to move quickly
- Confident using data to assess performance and make improvements
- Able to work closely with growth and merchandising teams
Benefits
- Competitive salary
- Flexible working (3 office days per week in Shoreditch, London)
- 25 days holiday + your birthday + a duvet day + bank holidays
- Work a week from abroad
- Company retreat: trip once a year
- Monthly health & wellness budget (for fitness class, gym, meditation, therapy)
- Learning budget: for courses, books etc
- 60-75% employee discount for you + friends & family
