Application Support Engineer

DTCC is seeking an Application Support Engineer to maintain and provide technical support for all applications beyond the development stage. The role requires experience with ITIL Change, Incident and Problem management processes, and troubleshooting and debugging system components. The ideal candidate will have strong problem-solving skills and experience with various technologies such as Unix, Linux, Windows, SQL/PLSQL, and cloud technologies.

Requirements

• Minimum of 4 years of related experience
• Bachelor's degree preferred or equivalent experience
• Experience with ITIL Change, Incident and Problem management processes
• Troubleshooting and debugging system components
• Experience with Unix, Linux, Windows, SQL/PLSQL
• Familiarity working with relational databases (DB2, Oracle, Snowflake)
• Experience Supporting systems on Containers and Container Orchestration (Docker, Kubernetes, OpenShift)
• Monitoring and Data Tools experience (Splunk, DynaTrace, Grafana, Selenium, HiPam)
• Cloud Technologies (AWS services (S3, EC2, Lambda, SQS, IAM roles), Azure, OpenShift, RDS Aurora, Postgress)
• Scheduling Tool experience (Mainframe Scheduler, AutoSys)
• Middleware experience (Tomcat, WebSphere, WebLogic, JBoss)
• Messaging Queue Systems (IBM MQ, Oracle AQ, ActiveMQ, RabbitMQ, Kafka)
• Scripting languages (Bash, Python, Ruby, Shell, Perl, JavaScript)
• Proven experience with ETL tools (Informatica Datahub/IDQ, Talend)

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being