Lead Application Support Engineer (2pm-10pm CST Shift)
DTCCDallas, Texas, United States
Posted March 12, 2026
Full Time
About the Company
DTCC is the premier post-trade market infrastructure for the global financial services industry.
Job Description
DTCC is looking for a Lead Application Support Engineer to support DTCC applications, provide 24x7 support for event monitoring, incident triage and critical issue, and implement efficiencies and improvements to standard processes and procedures.
Requirements
- Minimum of 6 years of related experience
- Bachelor's degree preferred or equivalent experience
- Knowledge on application support – basic programming skills, log reading and analysis
- Distributed Application troubleshooting and Support skills.
- Familiarity working with relational databases (DB2, Oracle, Snowflake)
- Monitoring and Data Tools experience (Splunk, DynaTrace, Thousand Eyes, Grafana, Selenium, HiPam IBM Zolda)
- Familiarity with Cloud Technologies (AWS services (S3, EC2, Lambda, SQS, IAM roles), Azure, OpenShift, RDS Aurora, Postgress)
- Middleware experience (Solace, Tomcat, Liberty Server, WebSphere, WebLogic, JBoss)
- Messaging Queue Systems (IBM MQ, Oracle AQ, ActiveMQ, RabbitMQ, Kafka)
- Scripting languages (Bash, Python, Ruby, Shell, Perl, JavaScript)
- Strong problem-solving skills with the ability to think creatively.
- Familiarity with Mainframe troubleshooting and support skills (COBOL, JCL, DB2, DB2 Stored Procedures, CICS, SPUFI, File aid)
Benefits
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- Flexible/hybrid model of 3 days onsite and 2 days remote