Customer Success Manager

We're creating a new AI operating system that has the potential to change the way companies operate. Our mission at Dust is to transform how work gets done by letting any team and employee shape the exact agents they need to accelerate their jobs.

Requirements

• Minimum 3 years in Customer Success roles, with a proven track record driving adoption, retention, and expansion for mid-market to enterprise customers, preferably in the SaaS industry.
• Proven impact developing and deploying digital adoption and enablement strategies for complex technical products in rapidly evolving landscapes.
• Excellent communication skills in English and French to effectively engage with a diverse range of stakeholders, including C-levels.
• Curiosity, eagerness to learn, and adaptability with a flair for elegant solutions to first-of-a-kind problems.

Benefits

• Competitive salary
• Equity options
• Flexible working hours
• Professional development opportunities