Technical Support Specialist

The Technical Support Specialist provides technical support to customers via phone and email, troubleshoots and resolves issues related to gas detection products, and performs product repairs and evaluations as needed.

Requirements

• Technical Associate's degree or equivalent work experience
• Strong knowledge of electronics principles and design
• Mechanical and electrical aptitude
• Familiarity with industrial communication protocols
• Proficiency in Microsoft Office Suite
• Ability to read and interpret wiring diagrams and schematics
• Experience using tools such as soldering equipment and multimeters
• Strong attention to detail and communication skills

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan