Collection Specialist with French

Manages and collects on an accounts receivable portfolio, ensuring timely payment of receivables and resolution of customer issues preventing payment.

Requirements

• Effectively apply trained collection strategies
• Build a close relationship with a portfolio of assigned customers
• Analyze and research customer's receivables account delinquency and determine the type of communication method to facilitate payment
• Identify, negotiate, implement payment solutions and overcome customer process inefficiencies
• Document actions taken and determine future collection steps in a centralized system
• Identify delays due to disputes
• Resolve disputes related to customer payment on delinquent accounts, negotiate and ensure payment from customer
• Establish international relationships with departments in DXC worldwide
• Recognize trends for nonpayment and resolve issues by engaging internal partners
• Analyze at-risk customers and recommend account strategies to prevent delinquencies
• Lead and participate in local projects that enhance operational efficiencies within Collections organization
• Lead or participate in cross-functional teaming to improve customer payment cycle, facilitate solutions for customer receivable issues, and improve organizational processes

Benefits

• 24 vacation days
• Meal tickets
• Voucher Tickets
• Private Health Insurance
• Benefits Online Platform
• Paid referral programme