Collection Analyst - French Speaking
SidetradeDublin, Ireland
Posted March 13, 2026
Full Time
About the Company
Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customers leveraging its Order-to-Cash Intelligence platform and its Data Lake.
Job Description
We are looking for a Cash Collector who wants to deliver a high-level of customer service and who wants to strive each day to ensure customer satisfaction.
Requirements
- Ensure that the cash collection activities meet the clients' requirements.
- Handle complex customers' accounts and negotiate payment plans.
- Maintain accurate records of all customer interactions by using Sidetrade software.
- Monitor accounts and provide reporting on collection activity.
- Analyse accounts and determine the best collections strategies.
- Escalate any complex account/situation with a solution-driven approach.
Benefits
- Attractive location- office based in the heart of Dublin city centre
- Hybrid work model – a flexible mix of in-office and remote days.
- Great culture – active Social Club organizing regular team events and activities.
- Health & wellness – medical coverage, life insurance, and other wellness programs.
- Time off – competitive paid holidays plus public holidays.
- Career growth & compensation – competitive salary, equal opportunities, learning & mentorship programs, and advancement support.
