IT Technical Support - Korean Speaker

IT Technical Support - Korean Speaker at DXC Technology, resolving technical issues, providing customer service, and engaging team members for support.

Requirements

• Diploma or bachelor's degree
• 3-5 years' experience in relevant technologies and customer environments
• Relevant industry qualification where applicable
• Excellent verbal and written communication skills - Korean
• Experience in troubleshooting in a technical environment
• Excellent analytical and problem-solving skills
• Software and hardware knowledge of computing, storage and peripheral devices
• Understanding of case management databases and tools
• Superior customer service skills
• Phone and remote support experience
• E-support experience and knowledge

Benefits

• In-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances