Technical Support Representative

DXC Technology is a Fortune 500 Global IT Services Leader seeking a Technical Support Representative to accelerate their career and reimagine possibilities. The role involves responding to customer inquiries, diagnosing and resolving product-related issues, and maintaining up-to-date knowledge of products, tools, and processes.

Requirements

• Bachelor’s degree in IT, Computer Science, or related field
• Experience in technical support, customer service, or helpdesk roles
• Strong verbal and written communication skills
• Ability to explain technical concepts in a clear and user-friendly manner
• Basic troubleshooting skills for software, hardware, or applications