Customer Success Manager
Dynamicweb Solution Asia Pte LtdLocation not specified
Posted March 13, 2026
Full Time
About the Company
Dynamicweb Solution Asia Pte Ltd delivers a unified digital commerce platform that combines product information management, content management, e‑commerce, and marketing capabilities in a single, MACH‑architected suite. The solution is tightly integrated with Microsoft Dynamics ERP, enabling seamless data flow across B2B, B2C, and D2C channels. By leveraging modular, cloud‑native components, the platform empowers businesses to rapidly build, scale, and personalize omnichannel experiences while maintaining agility and cost efficiency. Dynamicweb’s focus on open integration and developer‑friendly APIs distinguishes it as a flexible partner for enterprises seeking to accelerate digital transformation and customer engagement.
Job Description
Customer Success Manager role involves managing customer satisfaction and retention from project launch to ongoing support. The ideal candidate is entrepreneurial, self-motivated, and has strong project management and consultative sales skills. They should have a good understanding of e-commerce and be passionate about helping customers succeed with digital transformation.
Requirements
- 5 years of e-commerce experience
- 5 years of account management, project management, or consultative selling experience
- Commercial driven and solution-focused
- Consultative Selling
- Technical understanding of the e-commerce discipline
- Communication and Presentation Skills
- Project management skills
- Regular travel up to 25%
- Strong verbal and written communication skills via email, phone, and in-person
