Customer Success Manager
impact.comKuala Lumpur, Kuala Lumpur, Malaysia
Posted April 2, 2026
Full Time
About the Company
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey.
Job Description
Customer Success Manager at impact.com, a commerce partnership marketing platform. Responsibilities include driving platform adoption, managing strategic account plans, and executing commercial growth strategies.
Requirements
- 2+ years of experience in a SaaS-based sales, customer service, or account management role within a technology company.
- Proven background in the ad-tech space, specifically with experience in the selling or buying of media in any format.
- Strong technical aptitude and comfort working with B2B commerce and internet communication software.
- Exceptional communication and presentation skills, with the ability to influence stakeholders and build long-term professional relationships.
Benefits
- Flexible Working
- Health and Wellness
- Investing in Your Growth
- Parental Support
- Technology Financial Support
