Service Desk Operator

Service Desk Operator position at Dynanet Corporation. Job type: Full-time, hybrid/remote location, DC. Candidate should have 2+ years of experience, strong written and verbal communication skills, and ability to prioritize competing priorities. Job involves ticket triaging, task management, and communication with technical teams and clients.

Requirements

• Core Technical Competencies
• Mailbox, Incident and Event Handling Skills
• Communication and Coordination Skills
• Analytical and Operational Skills

Benefits

• Industry Competitive Compensation
• Medical and Dental Insurance
• Paid Time Off/Holidays
• 401(k) Retirement Plans with Matching
• Remote Work*
• Paid Training
• Employee Referral Program
• Employee Development Program