Credit Specialist (Residential) - Bolton
E.ON NextEngland, United Kingdom
Posted May 19, 2026
25983 - 31573 GBP
Full Time
About the Company
At E.ON Next, we’re determined to make new energy work for everyone. We want to do that by helping remove the barriers of the energy transition, so that our customers can reduce both their bills and their environmental impact, by saving CO2. We’re E.ON Next. Join our UK-based team on a mission to bring feel-good energy to everyone.
Job Description
Join E.ON Next as a Credit Specialist (Residential) and play a critical role in supporting residential customers who are struggling to pay. You'll make contact with customers and debt agents, tailor repayment plans, and build long-term trusting relationships. E.ON Next is passionate about providing fulfilling roles and empowering growth and career progression.
Requirements
- Full ownership and responsibility of delivering an excellent end-to-end customer experience
- Ability to have difficult conversations and overcome objections
- Empathy and excellent listening skills
- Able to understand different perspectives when making decisions
- Good English skills both written and verbal
- Commitment to being a team player and driving change
Benefits
- Flexible and Hybrid ways of working
- 26 days of annual leave plus bank holidays
- Generous pension contribution
- Paid fertility leave, neonatal leave, and equal parent leave
- Birthday time off
