Business Operations Specialist

The Business Operations Specialist plays a critical role in ensuring operational excellence and seamless customer experiences by managing the processing and fulfillment of software, service, and training orders, maintaining and updating customer accounts, and collaborating cross-functionally to resolve issues and streamline processes.

Requirements

• Order and Contract Management
• Finance Operations & Miscellaneous
• Credit evaluations for new and prospective customers
• Set up, provision, and manage customer accounts in billing and CRM systems
• Identify and implement improvements to operational workflows and system automation
• Support internal audits and compliance initiatives
• Assist with Accounts Receivable functions

Benefits

• Medical insurance
• Employer Paid Short Term Disability
• Flexible PTO
• Vision insurance
• Dental Insurance
• 401(k) Plan with Employer match
• Basic Life, AD&D, and Disability Insurance
• Employee Assistance Program
• Paid Holidays
• Eligible for bonuses