Large/Major Customer Success Manager

Eagle Point Software Corporation seeks a Large/Major Customer Success Manager to provide proactive, real-time support to existing large and major customers, building relationships and helping them meet their goals through ongoing engagement.

Requirements

• Relevant bachelor's degree
• 2-3 years of Customer Success Management or customer facing related experience
• Ability to manage multiple Large/Major customers simultaneously
• Proven ability to influence others and lead customer engagements
• Ability to develop relationships across a large/major organization
• Proven ability to assist in the development of value-driven goals
• Excellent communication, listening and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• Strong communication skills including the ability to work with all levels of a large/major organization