Engineering Manager, Servicing and Collections

Earnest is seeking an Engineering Manager, Servicing and Collections to lead a team responsible for systems powering borrower repayment, payments, delinquency management, and collections. The role will focus on improving repayment performance, reducing delinquency, and delivering a high-quality customer experience.

Requirements

• 7+ years of software engineering experience, including 3+ years leading teams.
• Strong full-stack foundation with the ability to dive into code, debug, and guide architectural decisions.
• Experience building or operating high-stakes systems (e.g., payments, servicing, billing) with a focus on reliability and data integrity.
• Proven track record of scaling systems and teams in fast-paced, ambiguous environments.
• Clear communicator who can align technical and non-technical stakeholders.
• Passion for mentoring and developing engineers.

Benefits

• Health, Dental, & Vision benefits plus savings plans
• Mac computers + work-from-home stipend
• Monthly internet and phone reimbursement
• Employee Stock Purchase Plan
• Restricted Stock Units (RSUs)
• 401(k) plan with company match
• Robust tuition reimbursement program
• $1,000 travel perk on each Earnie-versary
• Competitive days of annual PTO
• Competitive parental leave