Earnest is seeking an Engineering Manager, Servicing and Collections to lead a team responsible for systems powering borrower repayment, payments, delinquency management, and collections. The role will focus on improving repayment performance, reducing delinquency, and delivering a high-quality customer experience.
Requirements
- 7+ years of software engineering experience, including 3+ years leading teams.
- Strong full-stack foundation with the ability to dive into code, debug, and guide architectural decisions.
- Experience building or operating high-stakes systems (e.g., payments, servicing, billing) with a focus on reliability and data integrity.
- Proven track record of scaling systems and teams in fast-paced, ambiguous environments.
- Clear communicator who can align technical and non-technical stakeholders.
- Passion for mentoring and developing engineers.
Benefits
- Health, Dental, & Vision benefits plus savings plans
- Mac computers + work-from-home stipend
- Monthly internet and phone reimbursement
- Employee Stock Purchase Plan
- Restricted Stock Units (RSUs)
- 401(k) plan with company match
- Robust tuition reimbursement program
- $1,000 travel perk on each Earnie-versary
- Competitive days of annual PTO
- Competitive parental leave