Product Operations Manager

EarthCam is seeking a highly collaborative and hands-on Security Product Operations Manager to lead and develop our Tier 1 and Tier 2 Security Product Support teams.

Requirements

• Lead, mentor, and actively coach Tier 1 and Tier 2 Support Specialists
• Develop structured onboarding programs and ongoing technical training initiatives
• Identify skill gaps and build development plans to continuously elevate team capability

Benefits

• Base salary starting at 90K yearly
• 100% company-paid health insurance (single coverage)
• Dental and Vision insurance
• 401(k) plan with generous company matching
• Paid time off plus paid holidays
• Complimentary breakfasts, lunches, and snacks
• Team events, BBQs, and our annual company Olympics