
Job description
We are looking for a motivated and technically skilled Technical Support Engineer to join our Payments Integration team. The role involves working closely with merchants, internal teams, and product experts to resolve integration and production issues.
Serve as the first point of contact for merchant technical support, handle Level 1 issues related to product use and integration, collaborate with internal departments to resolve complex merchant grievances and issues.
This role requires strong analytical and problem-solving skills, attention to detail, and excellent coordination and interpersonal skills.
Company

Finance • Tech, Software & IT Services
Easebuzz is a full-stack payment solutions platform serving over 250,000 businesses across India. The company provides a comprehensive suite of APIs and tools to digitize and streamline financial operations, including payment collections, disbursals, automated reconciliation, vendor payments, and sub-merchant management. Easebuzz caters to a diverse clientele, ranging from SMEs and startups to mid- and large-scale enterprises in sectors like e-commerce, education, and finance. They position themselves as a one-stop solution for businesses seeking to simplify and optimize their entire payment ecosystem, offering scalable and integrated financial technology solutions.
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