IT Help Desk Technician I
eBaconPhoenix, Arizona, United States
Posted March 18, 2026
45000 - 60000 USD
Full Time
About the Company
eBacon is a financial technology software company located in Phoenix, Arizona, creating innovative financial solutions for the business world.
Job Description
eBacon is a financial technology software company looking for an IT Help Desk Technician I with strong customer support and technical skills to provide technical support to internal staff and troubleshoot issues across hardware, software, and networking.
Requirements
- Provide technical support to internal staff for hardware, software, and peripheral issues
- Document tickets thoroughly in our ticketing system
- Configure, image, and deploy computers and required applications
- Set up accounts, permissions, and email access for new users
- Assist with routine server and system maintenance tasks under supervision
- Troubleshoot basic network and connectivity issues
- Maintain IT equipment inventory
- Support day‐to‐day technology needs across the company
- Participate in IT projects and improvement initiatives
Benefits
- Competitive pay
- Plenty of PTO
- Health care
- 401K matching
