Desktop & Application Support Engineer
EbizONGurgaon, Haryana, India
Posted March 25, 2026
Full Time
About the Company
EbizON is a leading e-commerce and digital activation agency globally, offering consulting, technology, operations, and digital marketing services to brands and retailers. With expertise in Drupal scaling solutions, they serve Fortune 500 companies and startups across various sectors. Founded by IITians with experience at top internet firms, Ebizon's team provides comprehensive enterprise content management and large-scale website deployments, making them a distinctive player in the industry.
Job Description
We are looking for a skilled Desktop & Application Support Engineer to provide technical assistance, troubleshoot issues, and ensure smooth functioning of desktop systems, applications, and IT infrastructure across the organization.
Requirements
- Install, configure, and troubleshoot desktop/laptop systems (Windows 10 & Windows 11)
- Manage and support Microsoft Office Suite and Outlook client configuration
- Perform OS installation, formatting, upgrades, and patch management
- Handle IP configuration, network connectivity issues, and basic LAN troubleshooting
- Diagnose and resolve hardware issues for desktops/workstations (HP, Dell, etc.)
- Work with Windows Registry, system settings, and performance tuning
- Provide support for application-related issues and software installations
- Perform data backup and recovery activities
- Maintain IT asset inventory and documentation
- Manage and support around 500+ client machines in an enterprise environment
- Provide remote and on-site technical support to end-users
- Ensure timely resolution of tickets as per SLA
- Coordinate with vendors for hardware/service-related issues
