Claims-Inbound Customer Service
ECCOSanford, Florida, United States
Posted May 8, 2026
30000 - 30000 USD
Full Time
About the Company
ECCO is a family‑owned Danish footwear company that has been crafting high‑quality shoes since 1963, blending classic design with innovative comfort technologies. The brand focuses on sustainable, end‑to‑end production—from leather sourcing and shoemaking to retail—ensuring durability and responsible manufacturing. With over 20,000 employees worldwide, ECCO distributes its products in 98 countries, supporting a global customer base that values both style and longevity. This commitment to quality, sustainability, and a collaborative company culture makes ECCO a distinctive leader in the footwear industry, appealing to professionals who prioritize craftsmanship and ethical business practices.
Job Description
We’re looking for a reliable, professional, and detail-oriented Customer Service Agent to join our dynamic team. In this role, you will provide exceptional support to customers regarding their extended warranty coverage.
Requirements
- Stable employment history
- Clear, professional communication free from slang or informal language
- Strong writing skills and the ability to draft polished, customer-ready emails
- Reliable transportation and punctual attendance
- No time-off requests within the first 30 days of employment
- Ability to come onsite for a third-round interview, if needed
- Willingness to work weekends after training, with one weekday off
- Must comply with professional dress code standards
Benefits
- Competitive hourly wage
- Supportive, growth-oriented work environment
- Thorough training and long-term career development opportunities
