Analyst
eClerxPunjab, India
Posted April 7, 2026
Full Time
About the Company
eClerx is a productized services company offering a wide range of solutions including financial services, digital analytics, CRM, and knowledge process outsourcing. With a focus on combining people, technology, and domain expertise, eClerx aims to set industry benchmarks for client service and innovation in technology, data analytics, and process management.
Job Description
Join our Outbound Voice Team as a Technical Support Agent and troubleshoot technical issues with customers, providing effective solutions and excellent customer service.
Requirements
- Excellent communication skills
- Strong problem-solving abilities
- Ability to remain calm and patient with frustrated customers
- Technical aptitude
- Previous experience in technical support or customer service (preferred)