ANALYST - OM BO
eClerxManila, Philippines
Posted March 2, 2026
Full Time
About the Company
eClerx is a productized services company offering a wide range of solutions including financial services, digital analytics, CRM, and knowledge process outsourcing. With a focus on combining people, technology, and domain expertise, eClerx aims to set industry benchmarks for client service and innovation in technology, data analytics, and process management.
Job Description
The ANALYST - OM BO position involves answering customer/client requests, processing service requests, updating client information, and ensuring accurate billing and service protocols. The role may also involve mentoring new colleagues and working during off hours or weekends.
Requirements
- Answers customer/client requests or inquiries
- Utilizes operational system to process service requests
- Maintains client information in corporate database
- Ensures billing accuracy
- Notifies partners/account managers/sales teams of account changes