Customer Service Representative (External Contract)

Take a step forward and let Edenred surprise you. We deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

Requirements

• Maintain a positive, empathetic and professional attitude toward customers at all times.
• Process orders, forms, applications, and requests.
• Respond promptly to customer inquiries.
• Communicate with customers through various channels.
• Acknowledge and resolve customer complaints.
• Know our products so that you can answer questions.
• Keep records of customer interactions, transactions, comments and complaints.
• Provide feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.