Customer Support Specialist

Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.

Requirements

• 2+ years of experience in customer service, technical support, chat, or administrative support in a contact center environment
• High School Diploma or GED required
• Associate degree preferred, or equivalent combination of education and work experience
• Excellent verbal and written communication skills required
• Proficient computer skills including proficiency in Microsoft Office (Outlook and MS Word) required
• Experience with Salesforce, a plus

Benefits

• Medical, dental, and vision insurance with various plan options
• 401(k) retirement plan with company matching
• Flexible Time Away Program
• 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December