Customer Service Manager STE

Customer Service Manager STE responsible for leading a team, monitoring customer forecasts, and developing standard operating procedures. The role requires strong leadership, analytical, and problem-solving skills.

Requirements

• 5 years of experience in customer service management
• Excellent leadership, collaboration, and communication skills
• Analytical and problem-solving abilities
• Ability to engage with a range of customer cultures and demands
• Strong organizational and time management skills
• Proficient computer skills, including Microsoft office

Benefits

• Medical, Dental, and Vision
• Free Telehealth services
• Competitive Wellness Program
• Short-Term and Long-Term Disability
• Supplemental Accident Insurance
• Employer-Paid Life Insurance
• 401(k) with competitive match
• Paid Time Off
• Paid Holidays
• Health Savings Account and Flexible Spending Account
• Discount programs
• Education Assistance
• Career Advancement Opportunities
• Teammate Assistance Program