Customer Service Manager STE
Steel TechnologiesIowa, United States
Posted April 2, 2026
Full Time
About the Company
Steel Technologies is a leading steel processing company dedicated to delivering safe, sustainable, and value‑added metal products across North America. With more than five decades of experience, the company serves a broad range of manufacturing sectors, leveraging advanced processing techniques and a rigorous commitment to safety and environmental stewardship. Its culture emphasizes trust, accountability, and collaboration, ensuring that customers, investors, and employees are all valued partners in its success. Steel Technologies continues to invest in state‑of‑the‑art facilities and talent development, positioning itself as a cornerstone of the North American industrial base.
Job Description
Lead a culture of safety within your team, providing leadership to and oversight of customer service teammates to ensure customer needs are met, relationships with customers remain strong, and the company is successful.
Requirements
- 5 years of experience in excellent leadership, collaboration, and communication skills
- Exceptional analytical and problem-solving abilities
- Ability to effectively engage with a range of customer cultures and demands
- Exceptional written and verbal communication skills
- Strong organizational skills needed to plan and prioritize work activities
Benefits
- Medical, Dental, and Vision
- Free Telehealth services
- Competitive Wellness Program
- Short-Term and Long-Term Disability
- Supplemental Accident Insurance
- Employer-Paid Life Insurance
- 401(k)
- Paid Time Off
- Paid Holidays
- Health Savings Account
- Flexible Spending Account
- Education Assistance
- Career Advancement Opportunities
- Teammate Assistance Program
