Patient Service Representative - FT - Days - Patient Access @ MV

Patient Service Representative role at El Camino Health, serving as the primary point of contact for patient electronic scheduling and registration, coordinating schedules for patients and providers, and working with patients, families, providers, and staff to coordinate the patient's experience throughout the process of accessing healthcare.

Requirements

• High School Diploma required, Associates degree preferred
• Two (2) years medical office or medical insurance experience
• Demonstrates clear, courteous and pleasant communication skills with appropriate usage of grammar, pronunciation and tone
• Excellent customer service skills
• High level of self-motivation and goal oriented with the ability to multitask
• Team oriented
• Positive, open-minded, and focused on continuous improvement
• Ability to learn new processes, procedures and software programs quickly, while demonstrating attention to detail and accuracy
• Analytical and problem solving skills
• Proficiency with Microsoft Office and comfort with navigating multiple applications simultaneously
• Able to type 25 words per minute
• Scheduling or hospital registration experience preferred
• Experience in government and commercial insurance program, Third Party Payor, Medicare, MediCal, and other regulatory knowledge a plus.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance