Patient Service Representative - PD - Days - Patient Access @ MV

The Patient Services Representative serves as the primary point of contact for patient electronic scheduling and registration, coordinating schedules for patients and providers, and communicating patient out of pocket responsibilities.

Requirements

• High School Diploma required, Associates degree preferred
• Two (2) years medical office or medical insurance experience
• Demonstrates clear, courteous and pleasant communication skills with appropriate usage of grammar, pronunciation and tone
• Excellent customer service skills
• High level of self-motivation and goal oriented with the ability to multitask
• Team oriented
• Positive, open-minded, and focused on continuous improvement
• Ability to learn new processes, procedures and software programs quickly, while demonstrating attention to detail and accuracy
• Analytical and problem solving skills
• Proficiency with Microsoft Office and comfort with navigating multiple applications simultaneously
• Able to type 25 words per minute